Business System Support – Costs.
Our highly experienced team at Upstream offer Business IT Support packages that cater for small and larger businesses.
Upstream IT Ad-hoc Support:
Suited to very small companies that do not have an urgent need of our support services, we can provide an ad-hoc service for £85+VAT per hour.
This service is only available during business hours* and had no guaranteed response time.
Upstream IT Basic Annual Retainer Contract:
A fixed retainer of only £40.00 per month entitles your company the following:
- 24 hours a day – 7 Days a Week – 365 Days a Year, Business IT Support and on call response to critical issues within 1 hour.
- Remote, Telephone, Email and On-Site IT Support services to suit your needs.
- Reduced contract rates of as little as £55.00 per hour.
Upstream IT Comprehensive Support Package:
Our Comprehensive Business IT Support Program enhances upon our Basic Annual Retainer package and enables us to provide a more detailed, personalised and customised solution for your specific IT needs, with all the benefits of our annual retainer package.
This includes unlimited business hours* support which gives you a fixed monthly budget for your day to day IT support service. We provide a fully customisable Comprehensive Business IT Support Package to suit your businesses requirements.
Out of hours support is also provided at an extra charge.
Please contact us for a quote or to discuss your requirements.
* Monday – Friday, 9am to 5pm.